XTB, a publicly-listed retail trading company, is shifting its strategic focus towards the advancement of artificial intelligence (AI) solutions within the retail trading industry. In pursuit of this objective, the company is inaugurating a dedicated department specifically tailored for AI development, with Tomasz Gawron appointed as its Head. XTB asserts that the integration of artificial intelligence will facilitate the “democratization of access to data and personalized user experience.”
This newly established AI department will function as a subdivision within the existing Technology & Product department. Its primary emphasis is on the “responsible adoption” of AI solutions across the company’s business operations and trading platforms.
Adam Dubiel, the Chief Product and Technology Officer at XTB, disclosed that the application of AI solutions within the brokerage will extend to all facets of the company, transcending mere efficiency and data analysis. The focus will also extend to areas such as support services, customer onboarding, and enhancing overall employee productivity.
As an integral part of this AI initiative, XTB aims to pioneer the development of novel technologies and concentrate on rigorous testing and validation procedures. The dedicated XTB AI team is tasked with staying abreast of the latest trends in artificial intelligence, ensuring that employees’ knowledge and skills in fintech AI remain current.
This strategic move aligns with XTB’s track record of fostering technological advancements within its organizational structure. It’s worth noting that the company had previously disclosed that over 40% of its workforce consists of programmers and technical personnel.